Last updated 17 July 2026. This notice applies to www.adens.uk and to enquiries and consultations handled by ADEN & Partners.
Who we are
ADEN & Partners is an independent property buying advisory operating across the London and Cyprus markets. For the purposes of the UK GDPR and the EU General Data Protection Regulation (GDPR), ADEN & Partners is the data controller for the personal data described below. You can reach us at [email protected] or on +44 7778 878280 with any question about your data.
What we collect, and why
When you complete the enquiry form we ask for your name, email address and, optionally, your phone number, together with what you are interested in, your approximate budget and anything you choose to tell us about your search. We use this solely to understand your enquiry, prepare for our conversation and respond to you.
When you book a consultation you provide your name, email address, phone number and answers to a few short questions about your goals, budget and timing. We use these to hold the meeting and to prepare for it properly.
If you become a client, we will hold the information necessary to advise you and progress your purchase — and, where a transaction requires it, identity and source-of-funds documentation, which the anti-money-laundering rules of the jurisdiction of your purchase oblige us and the professionals we work alongside to collect.
If you subscribe to our insights, we hold your email address and nothing else. We use it only to send you the articles you asked for, roughly twice a month. We confirm every subscription by email first, so nobody is added without meaning to be, and every message we send carries a one-click unsubscribe. We never sell the list, and subscribing does not put you on a sales call list — it means you get the writing.
Like every website, ours records basic technical data such as your IP address, browser type and the pages you visit. This is used to keep the site secure and available, not to profile you.
Our lawful basis
Where you contact us or book a call, we process your data to take steps at your request before entering into a contract, and on the basis of our legitimate interest in responding to enquiries about our services. Where we hold data as part of an engagement, we do so to perform our contract with you. Identity and anti-money-laundering records are held to comply with legal obligations. Our insights emails are sent on the basis of your consent, given when you tick the box and confirm by email; you can withdraw that consent at any time from the link at the foot of any email, or by writing to us.
Who else sees your data
We do not sell your data and we do not share it for advertising. We use a small number of established service providers who process data on our behalf:
The services behind this site
- Netlify — hosts the website and receives enquiry form submissions
- Cloudflare — delivers and protects the site, and processes technical request data
- Calendly — handles consultation bookings and the details you enter when booking
- Kit — stores subscriber email addresses and delivers our insights emails
- Google — provides our email and calendar, and Google Meet for video calls; the site also loads fonts from Google
Each of these has its own privacy notice, and some are based outside the European Economic Area. Where data is transferred outside the EEA, that transfer is governed by the safeguards those providers have in place, such as the European Commission’s standard contractual clauses.
Beyond that, we will share your information with lawyers, accountants, banks or developers only where it is necessary to progress a purchase you have asked us to work on, and only with what is needed. We may also disclose information where the law requires it.
How long we keep it
Subscribers stay on the list until they unsubscribe — at which point the address is removed. Enquiries that do not lead to an engagement are kept for up to two years, so that we can pick up the conversation if you come back to us, and then deleted. Client records are kept for the duration of the engagement and afterwards for as long as the law requires — anti-money-laundering records, for example, must be retained for at least five years after the relationship ends. If you would like your enquiry removed sooner, just ask.
Your rights
Under the GDPR you have the right to ask what data we hold about you and receive a copy; to have inaccurate data corrected; to have your data deleted where there is no overriding reason for us to keep it; to restrict or object to how we use it; and to receive it in a portable format. Write to [email protected] and we will respond within one month.
If you believe we have handled your data poorly, please tell us first — we would rather fix it. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk or, for matters connected to Cyprus, to the Cyprus Office of the Commissioner for Personal Data Protection at dataprotection.gov.cy.
Cookies
This website sets no advertising or analytics cookies of its own. Cloudflare may set a strictly necessary cookie to keep the site secure, and the Calendly booking widget and Google Meet set cookies that are needed for those tools to work when you use them. Because we do not track you for marketing, there is no consent banner to click through.
Security
The site is served over an encrypted connection, and access to enquiry data is limited to Denis Akopov. No system is perfectly secure, but we keep what we collect deliberately small, which is the most effective protection there is.
Changes to this notice
If we change how we handle data, we will update this page and the date at the top. Material changes affecting existing clients will be communicated directly.
Questions about any of this? Write to [email protected] — a real person reads it.
This notice explains our own data practices. It is not legal advice, and it does not form part of any advisory agreement.